WESTKLIPPE
Full-board surf camp · Mirleft
General Terms and Conditions
NOTICE
These terms govern the booking, payment, cancellation and conduct of the stays offered by Westklippe. Booking means accepting them in full.
§ 1 · SUBJECT MATTERWhat we offer.
Westklippe organises and operates surf and discovery stays in the centre of Mirleft (Morocco): accommodation, full board, supervised surf lessons, return transfer from Agadir airport as well as trips to the surf spots.
These terms apply to any person of legal age who books a stay. Not included, unless stated otherwise: flights, personal expenses, insurance and medical costs.
§ 2 · BOOKING · PAYMENTHow a booking is made.
The booking enquiry is made via the website or by e-mail. The booking becomes binding upon receipt of a deposit of 20% of the stay price; the balance is payable no later than 15 days before arrival. Payment by bank transfer or card.
A written confirmation with the stay details, the amount and the practical arrangements is then sent.
§ 3 · CANCELLATIONCancellation and amendment.
Any cancellation must be communicated in writing. More than 30 days before arrival: full refund of the amounts paid. Between 14 and 29 days: 50% of the amounts paid is refunded. Less than 14 days: the entire amount paid is retained.
The details are set out in the refund policy (/legal/refund-policy). Requests for changes (dates, package, number of persons) are reviewed subject to availability.
§ 4 · FORCE MAJEUREWhen something is beyond our control.
Neither party is liable for a failure due to an event beyond its reasonable control: natural disaster, official travel ban, airport closure, war, civil unrest, health measures.
If Westklippe cancels the stay for such a reason, an equivalent package, a postponement or a full refund is offered, without any further compensation.
§ 5 · LIABILITY · INSURANCELiability and insurance.
Westklippe is liable for the proper provision of the services described in the confirmation. No liability in the event of force majeure, fault of the participant (disregard of the safety instructions, inappropriate behaviour) or default of an outside third party.
Surfing and water sports are undertaken at your own risk. Taking out travel insurance (illness, repatriation, third-party liability, cancellation) is strongly recommended.
§ 6 · APPLICABLE LAWApplicable law.
The law of the place of performance, Mirleft (Morocco), applies. Mandatory consumer protection provisions of the country of the participant's habitual residence apply insofar as they are more favourable to them.
§ 7 · COMPLAINTS · DISPUTESComplaints and dispute resolution.
Complaints must be communicated in writing, as soon as possible and no later than 15 days after the end of the stay. The parties shall first seek an amicable solution.
Otherwise, the courts at the seat of the surf camp have jurisdiction; a different regime may apply if the law of the participant's place of residence so provides. Contact: hello@westklippe.com.
WHO WE AREWestklippe Surf Camp Mirleft.
Westklippe is a full-board surf camp in the centre of Mirleft (Morocco), specialising in accommodation as well as surf and discovery trips. It is run as a premium guest house and is licensed by the regional tourism directorate of Souss-Massa.
Contact: hello@westklippe.com · +212 604 442 499. The website is hosted with a provider in the European Union.